Difference between revisions of "ServicePlans/Telephony/IntraAccountCalling"

Latest revision as of 14:08, 17 September 2018

Intra Account Calling enables you to create a custom rate for customers with telephony services on the same account.

To activate Intra Account Calling, please contact Emersion for further information.

In summary;

• For a particular usage record, the destination FNN must match;
  • An active service identifier under the same end user account (this generally means the destination service should also be active)
  • An "IntraAccount Discounting Allowed" setting Enabled on both service plans
  • A rate set on the appropriate "Intra Account Calls" tariff on the source subscription's rate card

Example:

• Service A calls Service B
• The system will see this as a local call, however it will also see that the destination matches an active service subscription under the same end user account
• In addition, the system sees that Service Plan B also has the Intra Account Discounting Allowed setting is Enabled and as such;
• The system will therefore stamp the final retail rating record with the tariff matching the "Intra Account Calls" tariff setup for the specific tariff as originally identified
• The call will then rate according to the "Intra Account Calls" rate profile ($5 in this example).
  • If no rate exists, the system will loop up to the Base Rate (rarely set) and if not found enter rating quarantine with reason Invalid Rate

Note:
The "Intra Account Calls" tariff maps to 1 or more other normal tariff's within a standard tariff tree for any given carrier / service type category and is initially set by Emersion.
Please contact Emersion Support if further tariff's are to be included in an Intra Account calling scenario.