Difference between revisions of "ServicePlans/Telephony/IntraAccountCalling"
From Emersion
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* For a particular usage record, the destination FNN must match; | * For a particular usage record, the destination FNN must match; | ||
| − | ** An active service under the same end user account | + | ** An active service identifier under the same end user account (''this generally means the destination service should also be active'') |
** An "IntraAccount Discounting Allowed" setting ''Enabled'' on both service plans | ** An "IntraAccount Discounting Allowed" setting ''Enabled'' on both service plans | ||
** A rate set on the appropriate "Intra Account Calls" tariff on the source subscription's rate card | ** A rate set on the appropriate "Intra Account Calls" tariff on the source subscription's rate card | ||
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* The system will see this as a local call, however it will also see that the destination matches an active service subscription under the same end user account | * The system will see this as a local call, however it will also see that the destination matches an active service subscription under the same end user account | ||
* In addition, the system sees that Service Plan B also has the '''Intra Account Discounting Allowed''' setting is ''Enabled'' and as such; | * In addition, the system sees that Service Plan B also has the '''Intra Account Discounting Allowed''' setting is ''Enabled'' and as such; | ||
| − | * The system will therefore stamp the final retail rating record with the tariff matching "Intra Account Calls" | + | * The system will therefore stamp the final retail rating record with the tariff matching the "Intra Account Calls" tariff setup for the specific tariff as originally identified |
| + | * The call will then rate according to the "Intra Account Calls" rate profile ($5 in this example). | ||
** If no rate exists, the system will loop up to the Base Rate (rarely set) and if not found enter rating quarantine with reason ''Invalid Rate'' | ** If no rate exists, the system will loop up to the Base Rate (rarely set) and if not found enter rating quarantine with reason ''Invalid Rate'' | ||
| + | |||
| + | Note: <br /> | ||
| + | The "Intra Account Calls" tariff maps to 1 or more other normal tariff's within a standard tariff tree for any given carrier / service type category and is initially set by Emersion. <br /> | ||
| + | Please contact Emersion Support if further tariff's are to be included in an Intra Account calling scenario. | ||
Latest revision as of 14:08, 17 September 2018
Intra Account Calling enables you to create a custom rate for customers with telephony services on the same account.
To activate Intra Account Calling, please contact Emersion for further information.
In summary;
- For a particular usage record, the destination FNN must match;
- An active service identifier under the same end user account (this generally means the destination service should also be active)
- An "IntraAccount Discounting Allowed" setting Enabled on both service plans
- A rate set on the appropriate "Intra Account Calls" tariff on the source subscription's rate card
Example:
| Service A | Service B |
| FNN: 0399991234 | FNN: 03888884567 |
| Service Plan A | Service Plan B |
| Intra Account Discounting is Enabled | Intra Account Discounting is Enabled |
| Rate Card A | Rate Card B |
| Has both a Local Calls rate set (eg. $1), and an Intra Account Calls rate set ($5) | Has both a Local Calls rate set (eg. $1), and an Intra Account Calls rate set ($5) |
- Service A calls Service B
- The system will see this as a local call, however it will also see that the destination matches an active service subscription under the same end user account
- In addition, the system sees that Service Plan B also has the Intra Account Discounting Allowed setting is Enabled and as such;
- The system will therefore stamp the final retail rating record with the tariff matching the "Intra Account Calls" tariff setup for the specific tariff as originally identified
- The call will then rate according to the "Intra Account Calls" rate profile ($5 in this example).
- If no rate exists, the system will loop up to the Base Rate (rarely set) and if not found enter rating quarantine with reason Invalid Rate
Note:
The "Intra Account Calls" tariff maps to 1 or more other normal tariff's within a standard tariff tree for any given carrier / service type category and is initially set by Emersion.
Please contact Emersion Support if further tariff's are to be included in an Intra Account calling scenario.
