Difference between revisions of "Pending Cardlines"

Revision as of 12:10, 13 June 2018

Pending Cardlines

The Pending Cardlines function displays all cardlines that have been created for charges (e.g. purchases, package fees, plan fees etc), but have not yet been included on, or allocated to, a customer invoice. This function also allows you to allocate pending cardlines against pending invoices, if a pending invoice exists for the customer.

1. Select Finance > Accounts Receivable > Pending Cardlines from the Menu. The Pending Cardlines list page will appear showing all pending cardlines for all customers.

Search

You can locate a cardline in the Pending Cardlines list by using the Search function. The following fields can be used to search for cardlines:

• Account Number
• Account Name
• Service Identifier

To Edit a Pending Cardline

Pending Cardlines can be edited to update the amounts or other details. However, Pending cardlines that are the result of an aggregate calculation, such as system generated usage charges, cannot be modified. Only the cardlines that appear with a magnifying glass symbol beside them may be edited.

1. On the Pending Cardlines page, locate the required cardline and click the magnifying glass symbol beside the cardline ID. The Edit cardline section will appear below the selected cardline.
2. Update the cardline date by clicking on the Transaction Date field. A calendar tool will appear to allow you to select the required cardline date. This date will appear on the Invoice as the date the cardline charge was incurred.
3. Edit the cardline Description by entering and / or overtyping text as required. This description will appear on the Invoice against the cardline charge.
4. Select a different Ledger Code using the drop list if required. The cardline will be recorded against the selected ledger in the system for accounting purposes.
5. If required, enter an updated amount in the Actual Value (Ex GST) field. Note that the cardline amount is exclusive of tax.
6. Update the Tax Amount as applies to the updated cardline amount. Note that the system will not automatically re-calculate the cardline’s tax amount when you update the cardline amount.
7. Update the Covers From and Covers To dates as required. These reflect the period that particular charge applies to, such as a service access fee that covers from the 1st to the 31st of the month.
8. Update the Vanity Covers From and Vanity Covers To dates as required. These dates will appear on the invoice, which you may update to be different dates than the actual Covers From and Covers To dates i.e. to assist the customer understand their invoice and charges.
9. Click the Save button. The system will update the pending cardline information.

To Allocate Pending Cardlines

Pending Cardlines can be allocated against existing pending invoices in bulk using this process, which can be used instead of the Manage Invoice function to allocate pending cardlines.

1. On the Pending Cardlines page, tick the check box corresponding to the required pending cardline(s) in the Pending Cardlines list. Multiple cardlines can be selected, or you can click the check box at the top of the list to select all pending cardlines.
2. From the Update To drop list below the Pending Cardlines list, select the required option, as follows:
   • Allocate selected cardlines to existing pending invoice if available;
   • Allocate all pending cardlines to existing pending invoices, if available, for selected account.
3. Click the Submit button. The selected pending cardlines will be assigned to the relevant accounts’ pending invoices.

   If you selected the Allocate all pending cardlines to existing pending invoices, if available, for selected account option, all pending cardlines for the selected account(s) will be assigned to pending invoices, even if the cardline wasn’t ticked in the list.

To Delete a Pending Cardline

Deleting a cardline removes the charge from the system. The cardline charge cannot be restored. If the cardline is deleted in error, you will need to either create a new cardline, or contact Emersion Support to assist, which will considered as chargeable work for which you may be invoiced.

Note: Cardlines on Approved invoices and cardlines that are the result of an aggregate calculation cannot be deleted. Cardline's with a ledger code that contains the word USAGE also cannot be deleted even if they were created manually / imported and do not actually aggregate real usage.

1. Navigate to Customer > Pending Ledger Cardlines
2. Use the page filters to find the pending cardline you wish to delete
3. If the cardline is not a 'USAGE' based cardline as mentioned above, you will see a Delete link in the Actions column
4. Click on Delete and confirm the deletion in the confirmation dialog by clicking Yes
5. If you do not want to go through with the deletion, click No and you will be returned to the Pending Cardlines page

See also

• Invoice Cardline Management
• Invoice Management
• Immeditate Invoices