Latest revision as of 12:07, 30 January 2018

This Content Has Moved House

This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.

We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.

@@ Line 1: / Line 1: @@
-{{DISPLAYTITLE: Troubleshooting Portal Issues}}
+=This Content Has Moved House=
-=Overview=
-This page is for helping resolve common issues when customising the:
-* End User Portal
+This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.
-* Sign Up Portal
-* Service Activation Portal
-=== I cannot see my portal logo and haven't modified my login or base template ===
+We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.
-In May 2016, we modified the way our system refers to the End User Portal logo that you upload via the Cumulus UI.
-Some customers may have a custom/edited template and therefore may still be using the old Smarty variables.
+[https://resources.emersion.com/display/EKB/Troubleshooting+Portal+Issues Take me to the Emersion Knowledge Base article]
-* In order to have your logo visible, simply add the [http://www.smarty.net/docsv2/en/smarty.for.designers.tpl Smarty] variable '''<nowiki>{userportal_logo}</nowiki>''' where you wish the logo to appear.
+[[file:new_home_sm.jpg|900px]]
-The default location in the Login template is <nowiki><h1></nowiki> tag (as there is some hard-coded CSS that positions and styles the image for you).
-Login template default example;
-<pre>
-<div id="Body">
-<div id="Header">
-	{strip}<h1>{userportal_logo}</h1>{/strip}
-</div>
-</pre>