Difference between revisions of "Account/Account Status"

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(Account Status Information)
(Account Status Information)
Line 5: Line 5:
 
|Status ||Name ||Description
 
|Status ||Name ||Description
 
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|1 ||Active ||Active
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|1 ||Active ||An Active account is one that is being used actively or regularly by the Customer. Permissions not withstanding, there are no limitations on access to features or functionality for these accounts.
 
|-
 
|-
|2 ||Inactive ||Inactive
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|2 ||Inactive ||The account is not active.
 
|-
 
|-
|3 ||Cancelled ||Cancelled - Ready for Archiving
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|3 ||Cancelled ||The account is cancelled and will not be reactivated. Ready for archiving
 
|-
 
|-
 
|4 ||Restricted by Parent ||The parent service provider has placed restrictions on the downstream service provider. Restrictions cannot be removed or altered by the downstream service provider. Functions that are limited are primarily around ordering services and product purchases.
 
|4 ||Restricted by Parent ||The parent service provider has placed restrictions on the downstream service provider. Restrictions cannot be removed or altered by the downstream service provider. Functions that are limited are primarily around ordering services and product purchases.
 
|-
 
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|5 ||Suspended ||The account is suspended. Can be done by either the parent service provider or by automated means.
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|5 ||Suspended ||Limits access to some functions for the customer, but preserving its content and configuration. Can be done by either the parent service provider or by automated means.
 
|-
 
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|6 ||Preactive ||Not Yet Active. The customer account has been partially completed.  
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|6 ||Preactive ||Not yet active and has never been active in the past. The customer account has been partially completed but the minimum requirements for an Active accoun t have not been met.
 
|-
 
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|7 ||System Suspended ||The account is suspended by Emersion
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|7 ||System Suspended ||The account is suspended by Emersion.
 
|}
 
|}
  
 
Late Fees will apply to Statuses (1,4,5,6)
 
Late Fees will apply to Statuses (1,4,5,6)

Revision as of 11:58, 22 September 2014

Account Status Information

Account Status
Status Name Description
1 Active An Active account is one that is being used actively or regularly by the Customer. Permissions not withstanding, there are no limitations on access to features or functionality for these accounts.
2 Inactive The account is not active.
3 Cancelled The account is cancelled and will not be reactivated. Ready for archiving
4 Restricted by Parent The parent service provider has placed restrictions on the downstream service provider. Restrictions cannot be removed or altered by the downstream service provider. Functions that are limited are primarily around ordering services and product purchases.
5 Suspended Limits access to some functions for the customer, but preserving its content and configuration. Can be done by either the parent service provider or by automated means.
6 Preactive Not yet active and has never been active in the past. The customer account has been partially completed but the minimum requirements for an Active accoun t have not been met.
7 System Suspended The account is suspended by Emersion.

Late Fees will apply to Statuses (1,4,5,6)