Difference between revisions of "Main Page/Provisioning/Checking Daily Event Files"

Revision as of 11:06, 3 June 2014

Checking Daily Event and Status Files

From time to time, you may be required to check Daily Event File or Status files to see the status of the a churn or new PSTN that AAPT is processing. This article describes how to go about this.

Steps

• Download an FTP client. There's quite a lot out there but in this demonstration we will use Win SCP available from here
• Once you have installed the application, go to the start menu and open the application.
• The first screen you will see is a login screen. Change the File Protocol to FTP and the port number to 21.
• Enter your username and password. If you don't know this, you may contact us and if appropriate we will let you know these details.

• When you log in, you'll hit the default "download" directory.

• • In this directory, you will find files on the format of DPWTUTCE followed by the date in the file name. The "E" on the end of the file denotes that the file is what AAPT refer to as a Daily Event File. It is the file used to report on the status of new/churns, and Emersion use this file to determine whether to activate/cancel/or reject AAPT PSTN services based on previously submitted requests in activity files.

• • If you know the service is active with AAPT, check the activation date with them. Then look for event file with that date, or around that time. Did we get a notification to activate service?
  • If not, now check a different file (this is a status file). These will be files beginning with DPWTUTCS. The "S" denotes status. These are files that indicate that the status of all numbers submitted in the current month, whether provisioning has finished or not. Numbers where provisioning has finished will eventually clear from these files.

• In the above example, this number is active in AAPT's system, however, checking in the event files around the time of activation did not reveal anything. So, we check the status of the number overall in the status file. There are a number of values in this file, reading from left to right we have:

• • Record Identifier H = Header, D = Detail, T= Trailer.
  • Batch ID: Resellers batch identifier.
  • Report Date.
  • Reseller Account Number. This will be your AAPT account number.
  • Service Number. This is the phone number. You should search for your number here, without 61.
  • ASD Code.
  • Carrier Code.
  • Carrier Name.
  • Choice Date. Date the preselection request was recorded.
  • Date Confirmed - Date Lined was Condition.
  • Status.
  • Whitelist Reference Code.

• The phone number and the status, is of what will be of most interest to you. In the example above, the status is currently "Redirected".
• A list of status's is as follows.
  • "Active" Service is Active on AAPT whiltelist.
  • "Inactive" Service is no longer active in AAPT.
  • "Barred" service cannot make long distance calls, F@M calls.
  • Rejected" - Request to activate hasbeen rejected to due relevant rejection code (see Daily Event File).
  • "Pending" - Pending Whitelisting/Preselection.
  • "Churned" Service is churned to the Reseller.
  • "Redirected" The service is churned and all billing is redirected to the reseller.
  • "Loss" Service has received a loss notification from another carrier, still active with AAPT until deactivate request received from reseller.