Difference between revisions of "Emersion User Manuals"
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== Introduction == | == Introduction == | ||
| − | Below you'll find the user guides | + | Below you'll find the user guides for Emersion's Billing & Provisioning System. |
| − | Please be aware that while we endeavour to have up-to-date | + | Please be aware that Emersion are no longer producing user guides in this form. Much of the content in these guides is out-of-date. Some areas covered in manuals have been significantly enhanced since the manual was produced. |
| + | |||
| + | The most recent help pertaining to our features is located here on the Wiki. Please also understand that while we endeavour to have up-to-date content for every function and feature, this is not always possible given the size & complexity of Emersion's systems and the speed at which we develop and enhance our technology. | ||
| + | |||
| + | Where manuals have been completely replaced with content that can be located on this Wiki, the user guides will no longer be available for download here. | ||
If there is a section of the system of which you would specifically like some documentation on, please contact our support team at [mailto:emesupport@emersion.com.au emesupport@emersion.com.au] or log a request at the [http://support.emersion.com.au Emersion Support Portal]. | If there is a section of the system of which you would specifically like some documentation on, please contact our support team at [mailto:emesupport@emersion.com.au emesupport@emersion.com.au] or log a request at the [http://support.emersion.com.au Emersion Support Portal]. | ||
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== Customer Management == | == Customer Management == | ||
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[[file:Contract User Manual v1.0.pdf]]<br /> | [[file:Contract User Manual v1.0.pdf]]<br /> | ||
| + | [[File:Emersion_Customers_and_Service_Management_User_Manual_v2.0.pdf]] | ||
== Finance and Accounts Manuals == | == Finance and Accounts Manuals == | ||
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== Systems Administration Manuals == | == Systems Administration Manuals == | ||
| − | + | [[file:User Portal Management User Manual v1.1.pdf]]<br /> | |
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| − | [[file:User Portal Management User Manual v1. | ||
== Batch Mediation System (BMS) Manuals == | == Batch Mediation System (BMS) Manuals == | ||
| − | [[file: | + | [[file:Emersion_SIR_User_Manual_(CDR,_DDR_Format)_v3.0.pdf]]<br /> |
[[file:Emersion Inbound SIR Documentation v0.4.pdf]]<br /> | [[file:Emersion Inbound SIR Documentation v0.4.pdf]]<br /> | ||
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This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at [mailto:sales@emersion.com.au sales@emersion.com.au] or log a request at the [http://support.emersion.com.au Emersion Support portal]. <br /> | This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at [mailto:sales@emersion.com.au sales@emersion.com.au] or log a request at the [http://support.emersion.com.au Emersion Support portal]. <br /> | ||
| − | |||
[[file:Emersion Radius Management User Manual v1.0.pdf]]<br /> | [[file:Emersion Radius Management User Manual v1.0.pdf]]<br /> | ||
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== Carrier Specific Manuals == | == Carrier Specific Manuals == | ||
Latest revision as of 09:45, 6 October 2016
Contents
Introduction
Below you'll find the user guides for Emersion's Billing & Provisioning System.
Please be aware that Emersion are no longer producing user guides in this form. Much of the content in these guides is out-of-date. Some areas covered in manuals have been significantly enhanced since the manual was produced.
The most recent help pertaining to our features is located here on the Wiki. Please also understand that while we endeavour to have up-to-date content for every function and feature, this is not always possible given the size & complexity of Emersion's systems and the speed at which we develop and enhance our technology.
Where manuals have been completely replaced with content that can be located on this Wiki, the user guides will no longer be available for download here.
If there is a section of the system of which you would specifically like some documentation on, please contact our support team at emesupport@emersion.com.au or log a request at the Emersion Support Portal.
Customer Management
File:Contract User Manual v1.0.pdf
File:Emersion Customers and Service Management User Manual v2.0.pdf
Finance and Accounts Manuals
File:Emersion Billing and Accounts Management User Manual v2.0.pdf
File:Emersion Ledger Management User Manual v1.0.pdf
File:Emersion Quarantine Manual Excerpt v0.1.pdf
Reports
File:Reports Manual v1.0.pdf
File:Existing Emersion Reports.pdf
Packages & Plans Manuals
File:Emersion Packages and Plans Management User Manual v4.0.pdf
Systems Administration Manuals
File:User Portal Management User Manual v1.1.pdf
Batch Mediation System (BMS) Manuals
File:Emersion SIR User Manual (CDR, DDR Format) v3.0.pdf
File:Emersion Inbound SIR Documentation v0.4.pdf
Emersion API
File:Emersion API Documentation v0.20.pdf
Optional Modules
This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at sales@emersion.com.au or log a request at the Emersion Support portal.
File:Emersion Radius Management User Manual v1.0.pdf
Carrier Specific Manuals
This section contains manuals or guides created for specific carriers.
Optus
File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf
Telstra
File:Emersion Telstra eBill Manual V1.0.pdf
File:Emersion Telstra 3G Manual V0.1.pdf
File:Emersion Telstra Mobile Management User Manual v1.0.pdf
