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| − | {{DISPLAYTITLE:'''Welcome to the Emersion Software Systems Wiki'''}}
| + | <strong>MediaWiki has been installed.</strong> |
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| − | This repository is used to provide education on Emersion's billing and provisioning system, Emersion concepts and online help to all Emersion's users regarding all of the features and functions available to you.
| + | Consult the [https://www.mediawiki.org/wiki/Special:MyLanguage/Help:Contents User's Guide] for information on using the wiki software. |
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| − | The Emersion Wiki is updated regularly to reflect the latest changes to the system. New and updated articles (and videos) are appearing every week. Therefore we encourage you to visit this wiki on a regular basis and subscribe to updates.
| + | == Getting started == |
| − | | + | * [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Configuration_settings Configuration settings list] |
| − | If there is a section of the system of which you would specifically like further information about, please contact our [[Support and help from Emersion|support team]].
| + | * [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:FAQ MediaWiki FAQ] |
| − | | + | * [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list] |
| − | | + | * [https://www.mediawiki.org/wiki/Special:MyLanguage/Localisation#Translation_resources Localise MediaWiki for your language] |
| − | == Announcements == | + | * [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Combating_spam Learn how to combat spam on your wiki] |
| − | Emersion is pleased to advise our customers that we have released a significant set of enhancements to invoice templates in order to give service providers new layout and configuration options. [https://resources.emersion.com/display/EKB/2017/11/21/Announcement+-+Invoice+Templates Check out the details here].
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| − | <table class="" style="background-color: transparent; width: 100%">
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| − | <tr>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | === Emersion Knowledge Base News ===
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| − | * Looking for help for Invoice Templates? [[/2017_EKB/invoice_templates| Read more...]]
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| − | * Logging in to the Emersion Knowledge Base [[/2017_EKB/Authentication| Read more...]] | |
| − | * We have begin shifting to our new Emersion Knowledge Base. [[/2017_EKB|Read More...]]
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| − | </p>
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| − | </td>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | === SUPPORT ===
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| − | * [[New Tariffs|See the latest updates to our Tariff Lists]]
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| − | </p>
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| − | </td>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | | |
| − | === TRAINING ===
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| − | * [[Service_Types|The Emersion 101 on Service Types]]
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| − | * [[Product_Rate_Cards/Access_Fee_Discount|Discount pricing based on volume? Have you seen our Access Fee Discount feature yet?]] | |
| − | * [[Ledger_Allocating_Payments|Allocating Payments to Invoices and the Ledger Journal]]
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| − | </p>
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| − | </td>
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| − | </tr>
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| − | <tr colspan=3>
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| − | <td>
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| − | === RELEASE NOTES ===
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| − | * [[ReleaseNotes|See what's new in the latest update of Emersion]]
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| − | </td>
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| − | </tr>
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| − | </table>
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| − | | |
| − | == Core Emersion Modules ==
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| − | <table class="" style="background-color: transparent; width: 100%">
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| − | <tr>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | * [[Admin|Admin Settings]]
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| − | ** [[Admin/PermissionManagement|Permissions Management]]
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| − | * [[Account Management | Customer and Account Management]]
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| − | ** [[Account Management/Customer Screen | The Customer Screen]]
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| − | '''Billing Objects'''
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| − | * [[Billing Objects|An Introduction to all the Emersion Billing Objects]]
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| − | * [[Service_Types|Service Types]]
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| − | * [[PackagePlans/PackagePlans|Package Plans]]
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| − | * [[ServicePlans/ServicePlans|Service Plans]]
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| − | * [[ServicePlans/RateCard|Rate Cards and Rates]]
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| − | ** [[ServicePlans/RateCard/Creating_Rate_Cards|Maintaining Rate Cards and Rates]]
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| − | * [[Services | Services]]
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| − | * [[Products|Products]]
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| − | </p>
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| − | </td>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | * [[Invoicing|Invoicing]]
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| − | * [[Billing_Cheat_Sheet|The Billing Cheat Sheet]]
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| − | * [[Ledger_Management|Ledger Management]]
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| − | </p>
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| − | </td>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | | |
| − | * [[Services/Orders | Ordering services]]
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| − | * [[Account_Management/Customer_Screen/Service_Subscriptions|Service Subscriptions]]
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| − | * [[Main_Page/Provisioning|Provisioning]]
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| − | * [[Quarantine|Quarantine]] | |
| − | * [[:Events|Events]]
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| − | * [[Reports|Reports]]
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| − | * [[Data Import|Data Import (Bulk Upload/Update)]]
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| − | </p>
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| − | </td>
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| − | </tr>
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| − | </table>
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| − | | |
| − | == Optional Modules ==
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| − | | |
| − | <table class="" style="background-color: transparent; width: 100%">
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| − | <tr>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | * [[Account Management/Auto Top-up | Automated Top-up]]
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| − | * [[Agent Management |Agents]]
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| − | * [[Cost_Centres|Cost Centres]]
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| − | * [[Commissions|Commissions]]
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| − | * [[EPS|Electronic Payments]]
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| − | * [[Inventory and Warehouses | Inventory and Warehouses]]
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| − | </p>
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| − | </td>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | * [[Payments/Manual_Payment_Batch | Manual Payment Batch]]
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| − | * [[Payment Plans V2 | Payment Plans]]
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| − | * [[Service Desk|Service Desk]]
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| − | * [[Early Upgrade|Early Upgrades]]
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| − | * [[Admin/Credit_Levels|Credit Levels for Staff Users]]
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| − | * [[Product_Rate_Cards/Access_Fee_Discount|Access Fee Discounts based on volume]]
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| − | </p>
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| − | </td>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | * [[API | Emersion APIs]]
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| − | </p>
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| − | <p>
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| − | * External Portals
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| − | ** [[End_User_Portal|End User Portal]]
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| − | ** [[Sign_Up_Portal|Sign Up Portal]]
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| − | ** [[Main_Page/Provisioning/Service_Type_Migrate/Service_Activation_Portal|Service Activation Portal]]
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| − | </p>
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| − | </td>
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| − | </tr>
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| − | </table>
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| − | | |
| − | == Integration ==
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| − | * [[Integrations|Integration with Other Applications]] (eg. Xero, ZenDesk)
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| − | * [[Integrations/Postal Integration Invoice Delivery|Postal Invoices and Integration for Invoice delivery to mail houses]]
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| − | == References ==
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| − | * [[Reference|Reference Material]]
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| − | * [[Glossary|Glossary of Terms and Abbreviations]] | |
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| − | == Training and Consulting Services ==
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| − | | |
| − | <table class="" style="background-color: transparent; width: 100%">
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| − | <tr>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | <b>Training</b>
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| − | * [[Emersion User Manuals|Emersion User Manuals]]
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| − | * [[Emersion Training Slides|Training Slides]]
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| − | * [[Emersion Videos|Training Videos]]
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| − | </p>
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| − | </td>
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| − | <td width="33.33%" align="left" valign="top">
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| − | <p>
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| − | <b>Consulting Services</b>
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| − | * [[Consulting_Services/Package_Plans | Package Plan Consulting]]
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| − | </p>
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| − | </td>
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| − | <td width="33.33%" align="left" valign="top">
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td> </td>
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| − | </tr>
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| − | </table>
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| − | == Additional Help ==
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| − | * [[Support and help from Emersion|If you need Support from Emersion, start here]]
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| − | * [[Emersion Invoice Reconciliation|How to Reconcile Emersion's Invoice to you]]
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| − | == Carrier & Service Supplier information ==
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| − | This section contains infomation relevant to specific service suppliers and carriers that are popular in Emersion.
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| − | === Optus ===
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| − | * [[Optus Usage collection | Optus RBT and Optus Multiline]]
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| − | [[file:Emersion Optus RBT Service Management System Manual v1.2.pdf]]<br />
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| − | [[file:Emersion Optus RBT Wholesaler Appendix v1.0.pdf]]<br />
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| − | === Telstra ===
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| − | * [[Telstra_NBN|Telstra NBN]]
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| − | * [[file:Emersion Telstra eBill Manual V1.0.pdf]]<br />
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| − | * [[file:Emersion Telstra 3G Manual V0.1.pdf]]<br />
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| − | * [[file:Emersion Telstra Mobile Management User Manual v1.0.pdf]]<br />
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| − | === AAPT ===
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| − | [[file:Emersion AAPT DSL Manual V2.0.pdf|Emersion AAPT DSL Manual]]<br />
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| − | * [[AAPT Rebill | AAPT Rebill]]
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| − | * [[Broadsoft Softswitch as a Service | AAPT Broadsoft Softswitch as a Service (Voice SSasS) - Semi Manual]]
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| − | * [[AAPT_National_Wholesale_Broadband_L3 | AAPT National Wholesale Broadband L3 (Broadband Connect) Layer 3]]
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| − | * [[AAPT IP-Line | AAPT IP-Line]]
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