ServicePlans/Telephony/IntraAccountCalling - Revision history

Dcowan at 04:08, 17 September 2018

2018-09-17T04:08:56Z

Dcowan at 04:07, 17 September 2018

2018-09-17T04:07:54Z

Dcowan: added a quick summary example - better than the zero we had

2018-09-17T03:57:12Z

added a quick summary example - better than the zero we had

Admin: Created page with 'Intra Account Calling enables you to create a custom rate for customers with telephony services on the same account. To activate Intra Account Calling, please contact Emersion f…'

2011-03-11T06:57:05Z

Created page with 'Intra Account Calling enables you to create a custom rate for customers with telephony services on the same account. To activate Intra Account Calling, please contact Emersion f…'

New page

Intra Account Calling enables you to create a custom rate for customers with telephony services on the same account.

To activate Intra Account Calling, please contact Emersion for further information.

@@ Line 6: / Line 6: @@
 * For a particular usage record, the destination FNN must match;
-** An active service under the same end user account
+** An active service identifier under the same end user account (''this generally means the destination service should also be active'')
 ** An "IntraAccount Discounting Allowed" setting ''Enabled'' on both service plans
 ** A rate set on the appropriate "Intra Account Calls" tariff on the source subscription's rate card

@@ Line 39: / Line 39: @@
 * The system will see this as a local call, however it will also see that the destination matches an active service subscription under the same end user account
 * In addition, the system sees that Service Plan B also has the '''Intra Account Discounting Allowed''' setting is ''Enabled'' and as such;
-* The system will therefore stamp the final retail rating record with the tariff matching "Intra Account Calls" and rate according to it's rate profile ($5 in this example).
+* The system will therefore stamp the final retail rating record with the tariff matching the "Intra Account Calls" tariff setup for the specific tariff as originally identified
 ** If no rate exists, the system will loop up to the Base Rate (rarely set) and if not found enter rating quarantine with reason ''Invalid Rate''

← Older revision		Revision as of 03:57, 17 September 2018
Line 2:		Line 2:

	To activate Intra Account Calling, please contact Emersion for further information.		To activate Intra Account Calling, please contact Emersion for further information.
		+
		+	In summary;
		+
		+	* For a particular usage record, the destination FNN must match;
		+	** An active service under the same end user account
		+	** An "IntraAccount Discounting Allowed" setting ''Enabled'' on both service plans
		+	** A rate set on the appropriate "Intra Account Calls" tariff on the source subscription's rate card
		+
		+	Example:
		+
		+	{\| class="wikitable"
		+	\|Service A
		+	\|Service B
		+	\|-
		+	\|FNN: 0399991234
		+	\|FNN: 03888884567
		+	\|}
		+
		+	{\| class="wikitable"
		+	\|Service Plan A
		+	\|Service Plan B
		+	\|-
		+	\|Intra Account Discounting is '''Enabled'''
		+	\|Intra Account Discounting is '''Enabled'''
		+	\|}
		+
		+	{\| class="wikitable"
		+	\|Rate Card A
		+	\|Rate Card B
		+	\|-
		+	\|Has both a Local Calls rate set (eg. $1), and an Intra Account Calls rate set ($5)
		+	\|Has both a Local Calls rate set (eg. $1), and an Intra Account Calls rate set ($5)
		+	\|}
		+
		+	* Service A calls Service B
		+	* The system will see this as a local call, however it will also see that the destination matches an active service subscription under the same end user account
		+	* In addition, the system sees that Service Plan B also has the '''Intra Account Discounting Allowed''' setting is ''Enabled'' and as such;
		+	* The system will therefore stamp the final retail rating record with the tariff matching "Intra Account Calls" and rate according to it's rate profile ($5 in this example).
		+	** If no rate exists, the system will loop up to the Base Rate (rarely set) and if not found enter rating quarantine with reason ''Invalid Rate''