ServicePlans/ServicePlans/ServiceFeeMultiplier - Revision history

Dcowan: Replaced content with "Moved to Emersion Knowledge Page --> https://resources.emersion.com/pages/viewpage.action?pageId=32867197"

2019-02-13T07:06:00Z

Replaced content with "Moved to Emersion Knowledge Page --> https://resources.emersion.com/pages/viewpage.action?pageId=32867197"

Rlusher at 23:35, 10 May 2017

2017-05-10T23:35:13Z

Rlusher at 23:34, 10 May 2017

2017-05-10T23:34:11Z

Dcowan: minor formatting changes

2016-05-20T00:14:58Z

minor formatting changes

Dcowan: minor change

2016-05-19T08:09:42Z

minor change

Dcowan: added further details and screenshots

2016-05-19T08:08:39Z

added further details and screenshots

Dcowan: created initial service plan fee multiplier page

2016-04-26T23:50:06Z

created initial service plan fee multiplier page

New page

= Service Fee Multiplier =

The '''Service Fee Multiplier''' feature enables customers to grant a service plan the ability to allow subscriptions to it to be ''multiplied'' (base fee x multiplier).

A use case scenario could be that you wish to create a single service plan containing a VOIP service with 1 SIP channel & a retail sell access fee of $20.
You then may wish to create a package plan containing no access fees (and therefore allowing the service plan to dictate the access fee).

When you sell a new VOIP service, you would use a single service identifier and then configure the service subscription to multiply

* Note that configuring your plans this way will display a little differently on the invoice, in that it will show the individual service plan access fees rather than an overall package access fee (which is the more standard way of bundling products into a package)
See ''example invoice pdf''

== Service Plan Configuration ==

to be continued

== End User Subscription Configuration ==

to be continued

← Older revision		Revision as of 07:06, 13 February 2019
Line 1:		Line 1:
−	~~= Service Fee Multiplier =~~	+	Moved to Emersion Knowledge Page --> https://resources.emersion.com/pages/viewpage.action?pageId=32867197
−
−	The '''Service Fee Multiplier''' feature enables customers to multiply the base service plan access fee by an arbitrary amount on a recurring basis and according to a start date on a single service subscription (base fee x multiplier).
−
−	~~A use case scenario could be that you wish to create a single service plan containing a VOIP service with 1 SIP channel & a retail sell access fee of $20.~~
−	~~You then may wish to create a package plan containing no access fees (and therefore allowing the service plan to dictate the access fee).~~
−
−	~~When you sell a new VOIP service, you would use a single service identifier and then configure the service subscription to multiply~~
−
−	* Note that configuring your plans this way will display a little differently on the invoice, in that it will show the individual service plan access fees rather than an overall package access fee (which is the more standard way of bundling products into a package)
−
−	~~== Service Plan Configuration ==~~
−
−	~~Contact Emersion Support. The only configuration required is set at the service type itself and is only accessible~~ to Emersion ~~staff.~~
−
−	~~== End User Subscription Configuration ==~~
−
−	Once the service type has been configured (Enabled for Service Access Fee Multiplication), you can now order a new service for your customer using the standard ordering process - whilst configuring the actual multiplier value and start date during service configuration or during service activation.
−
−	~~== Example ==~~
−
−	~~An example order for an Email Mailbox with a Base Service Access Fee of $20 (inc) and a service plan access fee multiplied x 4 follows;~~
−
−	* '''Setting the service fee multiplier during service configuration'''
−
−	~~[[File:Service_fee_multiplier_001.png\|border\|Setting the service fee multiplier during service configuration]]~~
−
−	----
−	~~<br /~~>
−	* '''Showing extended details just prior to proceeding with an order'''
−
−	~~[[File~~:~~Service_fee_multiplier_002.png\|border\|Showing extended details just prior to proceeding with an order]]~~
−
−	~~<br~~ />
−	~~=== Editing the Multiplier after the subscription has become active ===~~
−	* To do this you must go to the configuration tab on the service subscription, Choose Action "Edit Service". A section for the service fee Multiplier will then become visible.
−
−	~~[[File:2017-05-11 09 32 01-Cumulus - Customers - Customer List - Configuration.png\|Screenshot]]~~
−
−	~~----~~
−	~~<br~~ />
−	* '''For service types that are ''semi manually provisioned'', you must activate the service manually.~~'''~~
−	In this scenario, you are (again) able to modify the service fee multiplier settings. In this example, I am choosing to backdate this service to the start of the month; Along with the service fee multiplier.
−
−	~~(''Alternatively: If you activate mid billing cycle, the system will pro rate the service access fee while taking into account the total multiplied value correctly.'')~~
−
−	~~[[File:Service_fee_multiplier_003.png\|border\|Manual activation service configuration]]~~
−
−	~~----~~
−	~~<br />~~
−	* '''Services > List All view'''
−
−	~~[[File:Service_fee_multiplier_004~~.~~png\|border\|Services > List All View]]~~
−
−	~~----~~
−	~~<br~~ />
−	* '''Invoice View (Package Summary)'''
−
−	~~[[File:Service_fee_multiplier_005.png\|500px\|border\|Invoice View - Package Summary]]~~
−
−	~~----~~
−	~~<br~~ />
−	* '''Invoice View (Charges Summary)'''
−
−	~~[[File:Service_fee_multiplier_006~~.~~png\|500px\|border\|Invoice View - Charges Summary]]~~

@@ Line 33: / Line 33: @@
 <br />
-* '''Editing the Multiplier after the subscription has become active'''
+=== Editing the Multiplier after the subscription has become active ===
 * To do this you must go to the configuration tab on the service subscription, Choose Action "Edit Service".  A section for the service fee Multiplier will then become visible.

← Older revision		Revision as of 23:34, 10 May 2017
Line 31:		Line 31:

	[[File:Service_fee_multiplier_002.png\|border\|Showing extended details just prior to proceeding with an order]]		[[File:Service_fee_multiplier_002.png\|border\|Showing extended details just prior to proceeding with an order]]
		+
		+	<br />
		+	* '''Editing the Multiplier after the subscription has become active'''
		+	* To do this you must go to the configuration tab on the service subscription, Choose Action "Edit Service". A section for the service fee Multiplier will then become visible.
		+
		+	[[File:2017-05-11 09 32 01-Cumulus - Customers - Customer List - Configuration.png\|Screenshot]]

	----		----

@@ Line 1: / Line 1: @@
 = Service Fee Multiplier =
-The '''Service Fee Multiplier''' feature enables customers to grant a service plan the ability to allow subscriptions to it to be ''multiplied'' (base fee x multiplier).
+The '''Service Fee Multiplier''' feature enables customers to multiply the base service plan access fee by an arbitrary amount on a recurring basis and according to a start date on a single service subscription (base fee x multiplier).
-A use case scenario could be that you wish to create a single service plan containing a Mailbox service with 1 SIP channel & a retail sell access fee of $20.
+A use case scenario could be that you wish to create a single service plan containing a VOIP service with 1 SIP channel & a retail sell access fee of $20.
 You then may wish to create a package plan containing no access fees (and therefore allowing the service plan to dictate the access fee).
@@ Line 16: / Line 16: @@
 == End User Subscription Configuration ==
-Once the service type has been configured (Enabled for Service Access Fee Multiplication), you can now order a new service for your customer using the standard ordering process.
+Once the service type has been configured (Enabled for Service Access Fee Multiplication), you can now order a new service for your customer using the standard ordering process - whilst configuring the actual multiplier value and start date during service configuration or during service activation.
 An example order for an Email Mailbox with a Base Service Access Fee of $20 (inc) and a service plan access fee multiplied x 4 follows;
-* Setting the service fee multiplier during service configuration
+* '''Setting the service fee multiplier during service configuration'''
 [[File:Service_fee_multiplier_001.png|border|Setting the service fee multiplier during service configuration]]
-* Showing extended details just prior to proceeding with an order
+----
 [[File:Service_fee_multiplier_002.png|border|Showing extended details just prior to proceeding with an order]]
-* For service types that are ''semi manually provisioned'', you must activate the service manually.
+----
 In this scenario, you are (again) able to modify the service fee multiplier settings. In this example, I am choosing to backdate this service to the start of the month; Along with the service fee multiplier.
 (''Alternatively: If you activate mid billing cycle, the system will pro rate the service access fee while taking into account the total multiplied value correctly.'')
 [[File:Service_fee_multiplier_003.png|border|Manual activation service configuration]]
-* Services > List All view
+----
 [[File:Service_fee_multiplier_004.png|border|Services > List All View]]
-* Invoice View (Package Summary)
+----
 [[File:Service_fee_multiplier_005.png|500px|border|Invoice View - Package Summary]]
-* Invoice View (Charges Summary)
+----
 [[File:Service_fee_multiplier_006.png|500px|border|Invoice View - Charges Summary]]

@@ Line 18: / Line 18: @@
 Once the service type has been configured (Enabled for Service Access Fee Multiplication), you can now order a new service for your customer using the standard ordering process.
-An example order for an Email Mailbox (with the service plan access fee multiplied x 4) follows;
+An example order for an Email Mailbox with a Base Service Access Fee of $20 (inc) and a service plan access fee multiplied x 4 follows;
 * Setting the service fee multiplier during service configuration

@@ Line 3: / Line 3: @@
 The '''Service Fee Multiplier''' feature enables customers to grant a service plan the ability to allow subscriptions to it to be ''multiplied'' (base fee x multiplier).
-A use case scenario could be that you wish to create a single service plan containing a VOIP service with 1 SIP channel & a retail sell access fee of $20.
+A use case scenario could be that you wish to create a single service plan containing a Mailbox service with 1 SIP channel & a retail sell access fee of $20.
 You then may wish to create a package plan containing no access fees (and therefore allowing the service plan to dictate the access fee).
@@ Line 9: / Line 9: @@
 * Note that configuring your plans this way will display a little differently on the invoice, in that it will show the individual service plan access fees rather than an overall package access fee (which is the more standard way of bundling products into a package)
 == Service Plan Configuration ==
-to be continued
+Contact Emersion Support. The only configuration required is set at the service type itself and is only accessible to Emersion staff.
 == End User Subscription Configuration ==
-to be continued
+Once the service type has been configured (Enabled for Service Access Fee Multiplication), you can now order a new service for your customer using the standard ordering process.