ReleaseNotes/2015 - Revision history

Dcowan at 05:56, 12 September 2018

2018-09-12T05:56:37Z

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Dcowan at 05:53, 12 September 2018

2018-09-12T05:53:41Z

Pdundas: /* Enhancements – Optional Modules */

2016-10-13T04:25:35Z

‎Enhancements – Optional Modules

Pdundas: /* 3.80.00 - 17 September 2015 */

2016-02-23T21:14:39Z

‎3.80.00 - 17 September 2015

Pdundas: /* 3.80.00 - 17 September 2015 */

2016-02-23T21:13:29Z

‎3.80.00 - 17 September 2015

Scarpenter at 03:37, 12 November 2015

2015-11-12T03:37:19Z

Scarpenter at 23:18, 16 September 2015

2015-09-16T23:18:02Z

Scarpenter at 22:31, 16 August 2015

2015-08-16T22:31:00Z

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Scarpenter: Created page with "= 3.70.00 - 24 February 2015 = === Action === '''''ACTION REQUIRED FROM THIS RELEASE:''''' ==== Removal of CAP and Replacement with Included Value ==== Emersion has..."

2015-06-29T01:04:10Z

Created page with "= 3.70.00 - 24 February 2015 = === Action === '''''ACTION REQUIRED FROM THIS RELEASE:''''' ==== Removal of CAP and Replacement with Included Value ==== Emersion has..."

New page

= 3.70.00 - 24 February 2015 =

=== Action ===
'''''ACTION REQUIRED FROM THIS RELEASE:'''''

==== Removal of CAP and Replacement with Included Value ====
Emersion has removed support for 'caps' for Package Plans and Service Plans and replaces it with 'Included Value' allowances. Whilst Included Value is conceptually similar to plan caps, they are not identical. Plan caps only supported dollar amounts whereas included value can support dollar, unit or time amounts. These new features supported under the 'caps' option are now available to you. Emersion strongly advises you read about the changes.

Any Emersion client using the subscription threshold notifications (often referred to as TCP Alerts) will need to update their templates. Under Included Value, Emersion does not support ex-tax dollar-based variables (as under unit and time, this concept is not valid).

Please review and update your templates immediately to ensure you are not referring to the older ex-tax variables or figures. Those parties affected have also been contacted separately prior to the release.

[[ServicePlans/ServicePlans/Included_Value | Read more about Included Value]]

=== New Optional Modules and Features ===

'''''Fees may apply to have these configured, activated and maintained'''''

If you are interested in the following enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au]

==== Bolt-on Add-Ons Module ====

Bolt-on Add-ons are a new feature that extend bolt-ons designed to complement bolt-on subscriptions. Bolt-on add-ons are associated with bolt-ons in order to extend the capability of the bolt-on. They allow for additional quotas (included value) to be added on top of the base Bolt-on as additional bonuses that can be purchased for telephony services to provide additional usage (commonly used in data packs on mobile services). Bolt-on Add-ons can support:

*recurring and one time options
*Priority of use
*Grouping to ensure that only one of a number of optional bolt-on add-ons are available
*Visibility and purchase via the end user portal

Use case: I have a 3Gb Bolt-on on my mobile plan and wish to allow the customer to purchase and add-on pack of 1Gb of extra data for $10 or a 0.5Gb extra data pack for $5 that expires at the end of the period (but not both).

[[ServicePlans/BoltOnAddOn |Read more about Bolt-on Add-Ons]]

==== Multiple Included Value Feature ====

Emersion has removed support for plan 'caps' for Package Plans and Service Plans and replaces it with 'included value'. While included value is conceptually similar in nature to plan caps, new features that were unsupported under the 'caps' option are now available. Plan Caps only supported dollar amounts whereas included value can support dollar, unit or time amounts. Emersion now supports up to four concurrent included value allowances on a plan. Additional charges apply if you wish to provide more than one included value amount.

Use Case: We wish to allow certain tariffs to be include in the basic Dollar Allowance and these tariffs will be in Slot 1. We also wish to allow 100 minutes of international calls. We would use Slot 2 and create a Minutes based allowance and assign the international tariffs to this. Finally we wish to include SMS as a units based allowance and allow 50 SMS’s.

[[ServicePlans/ServicePlans/Included_Value | Read more about Included Value]]

==== Zendesk Integration ====

Emersion introduces integration to the Zendesk Ticketing solution. This allows synchronisation of usernames and passwords with external Zendesk configurations via ZenDesk API.

===== Application Programming Interface (API) – End User Authenticated (Self Service) =====

Emersion have added a new API Interface for Emersion clients to use for end-user infrastructure, such as Smartphone application development. 

Fees apply to have the Self Service API access configured and maintained. 
If you are interested in API Access, please contact our Sales Team.
The WSDL for each set of functions is documented in the [[File:Emersion_API_Documentation_v0.20.pdf |API User guide].

Emersion has released the following API Calls:

* Account - Account API 
* invoicesByAccount
* getInvoiceById
* getAccountBalanceSummaryInfo
* makeAdHocPayment
* getContactByAccountAndType
* createSession
* updateAccount
* addOneTimeBoltOn

Services - Services API 
* getSuburbByName
* getSuburbByPostcode
* getStreetAddress
* getServiceAvailabilityForAddress
* getServiceAvailabilityForGnaf
* getPortAvailabilityForAddress
* getServiceTypesForAddress
* getNumberOfPortsForAddress
* getPortInformationForAddress
* serviceList
* getServiceSubscriptionPeriodsByService
* getServiceBoltOnSubscriptionPeriodsByService
* viewUsageByServiceSubscriptionPeriodId
* viewUsageByServiceBoltOnSubscriptionPeriodId

ServiceDesk - Service Desk API 
* Get Service Desk List
* Get Service Desk Ticket Detail
* New Service Request
* Update Service Request

=== Enhancements Optional Modules / Features ===

'''''Fees may apply to have these configured, activated and maintained'''''

If you are interested in the following enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au]

==== Network Infrastructure Module ====

===== Address Maintenance Enhancements =====

With the introduction of the NBN, Wholesalers are increasingly rolling out their own network infrastructure as opposed to relying on an upstream party. Emersion has developed a new Module to enable wholesalers to store network infrastructure details on the Network side such as DSLAM ports and site equipment. A Wholesaler/Carrier can then track their infrastructure and ports to given addresses with the information fully tracked in Emersion. You can assign ports on a network device to a given address, and keep track of what service types each port supports and which ports have been assigned to services and to which addresses.

Emersion now also supports the ability to add and maintain these addresses via a GNAF compatible Address list and import section. The Module also supports service qualification and an API has been developed for wholesale clients to use if required.

Emersion have additional support to:
* view the GNAF address library
* give a carrier the ability to add their own independent addresses within the GNAF library
* synchronise the GNAF address against the service address to deal with changes over time
* bulk export and import addresses into the GNAF library.

For more information about the support for Network support and infrastructure, as well for the GNAF addresses, [[http://wiki.emersion.com.au/wiki/index.php/Main_Page/Provisioning/GNAF_Address_Infrastructure|read this article]].

===== Standalone SQ =====

Emersion has added a standalone service qualification page to Cumulus that enables users to perform an SQ without commencing an order.

This has a carrier selection drop down to the internal standalone SQ tool for address / infrastructure based customers.

===== Status =====

We have implemented an internal statuses to overcome trying to work automatically with a status that can be overridden by users.

==== Ticketing Module ====

Tickets can now have a default urgency level and priority level set, and can be auto assigned to a user. If you are interested in these setting, please request Emersion to configure this for you.

Within a ticket you can now link a service to the ticket. This is supported in the End User Portal, enabling end users to raise tickets with you and refer to a particular service.

==== Wholesale Ticketing Module ====

Emersion has extended the ticketing module to cater for escalations up to a parent service provider and back down to a child service provider. This relies on both the wholesale service provider and retail service provider both being clients of Emersion.

Specifically, tickets created by either a Retail Service Provider or an RSPs customers (via the End User Portal), can be escalated up the tier to a wholesale service provider. Supported functionality includes:
* escalating tickets from a RSP to the Wholesaler
* An RSP creating new tickets directly to the parent service provider

==== Xero Accounting Integration ====

Emersion is committed to integration to Xero. We have previously announced Stage 1 integration to support Payments and Invoices. In this release, we have built on that to include additional enhancements.

* Added the Emersion Invoice Number to Xero integration so it's used when the invoice is created.
* Added the Account Number to the Contact object used when reserving an invoice through Xero.

==== Payment Plan Module ====

New functionality will prevent additional automated payments from being taken on the day a payment plan is cancelled.

==== Account Discount Module ====

Added support to provide discounts for bulk service feature pricing.

=== General Enhancements ===

'''''These enhancements are part of base platform and included in your maintenance fees'''''

==== Customer Dashboard ====

This screen is a read-only snapshot of a customer, bringing the most frequently needed information together on a single tab. This screen was developed in consultation with clients with larger-sized call centres and aims to dramatically reduce the time it takes customer service operators to answer basic and frequently-asked questions.

Related to this work is an improved search in the top navigation search bar so the journey from customer information to detail is much quicker.

==== Manual Batch Payments ====

The limitation that prevented more than 200 payments in a batch has been removed.

==== Orders ====

Emersion have added ability to make some service features hidden during the ordering procedure for a service where they are not required during the ordering process.

All service subscription packages are aborted within a package subscription if the package subscription itself is aborted.

==== End User Portal ====

The end user portal has undergone a structural revamp so that it more logically presents information to an end user and enhanced service management content. Support for placing orders for a bolt-on add-on has also been introduced for Service providers who subscribe and use [[ServicePlans/BoltOnAddOn |bolt-on add-ons]].

Emersion has also added new tools for supplier-centric functions such as querying a PUK for the Telstra WME Service type.

=== New Service Types ===
'''''Fees may apply to have these configured, activated and maintained'''''

If you are interested in the following enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au]

==== Telstra WME 3G Mobile ====

Emersion has added near real time billing and provisioning for Telstra WME 3G Mobiles. This service type comes heavily integrated with Emerson. Some of the features include:

* Telstra WME and Telstra 3G to use locking for MSN and SIMs that are stored in the product inventory. This prevents SIMs and MSNs from being reused in orders inappropriately.
* End Users can query a PUK in the End User Portal.
* Diagnostic functions within service detail to interrogate remote platform(s).
* Parsing for SMS alerts from the Telstra platform, allows for Emersion to log these in the customer notes section.
* Parsing for inbound email notifications from Telstra platform allows for Emersion to log these in the customer notes section.
* Processing zipped usage batch files into their elements.
* Parsing usage files from the WME platform.
* Rate Plan Changing special rules in the platform.
* Provisioning Bolt-On Add-Ons in either period or subscription based provisioning.
* Ability to change spend limit on the WME platform on an ad-hoc basis.
* Auto Suspension of customers using the WME Product.

=== Service Type and Ordering Enhancements ===

'''''Fees apply for reconfiguration'''''

If you are interested in the following enhancements, please contact our Sales Team at sales@emersion.com.au

==== AAPT Broadband – NBN Battery Backup Support ====

We have added support for AAPT Broadband – NBN Backup.

==== Service Number Inventory ====

We have added new functionality to support MSN inventories so that items can be reserved. This locks the item for a period so it cannot be used in another order. This can be implemented for a specified service type as needed.

==== Products Inventory - SIM ====

We have enhanced the product inventory section to ensure clients can support more than one SIM inventory across service types.

We have also added support for locking of a SIM (and MSN for Telstra WME Mobile) during the ordering process to prevent re-use of either asset in another order for a period of time.

====Instance Inventory and Locking – SIM, MSN, Auto Identifiers ====

Changed Automatic Identifier from previous Inventory logic to also use the new locking infrastructure.

Added Administrative Interface to be used when managing locked instance items (MSNs, SIMs, Auto Identifiers)

===== Dynamic Properties Enhancements =====

Improved dynamic properties functionality so to enhance behaviour for Churn and New service creates

===== Address copy from Contact =====

Added support to use existing contact details during external ordering procedure for any service based contacts required
Service Feature Management

* Supports mandatory feature behaviour so features can be enabled during the ordering process.
* Hide certain service features during orders, but still managing their activation in the backend.
* Separated non billable service features into their own service configuration section.

=== Bug Fixes ===

====Security Cardlines ====

Fixed an issue that where a security cardline (for a security deposit) could be deleted and as a result, caused an issue with the refund process.

==== Wholesale Cardlines ====

Fixed an issue where Wholesale Service Providers chose to create a cardline for an invoice (when making product purchase) but the cardline would not appear on the invoice.

==== Invoices ====

Process improved to ensure a PDF version of an invoice is generated before we try to retrieve it.

==== Paper Invoice Fees ====

Fixed the poor rounding on paper invoice fees.

@@ Line 7: / Line 7: @@
 '''''<u>Fees may apply to have these configured, activated and maintained</u>'''''
-If you are interested in subscribing to any of our new enhancements, please raise a new sales ticket in the [http://support.emersion.com.au Emerson Support Portal]
+If you are interested in subscribing to any of our new enhancements, please raise a new sales ticket in the [http://support.emersion.com Emerson Support Portal]
 === Auto-Payment Deactivation Notification event ===
@@ Line 13: / Line 13: @@
 === Service Type Changes ===
-Please raise a new sales ticket in the [http://support.emersion.com.au Emerson Support Portal] if you want to enquire regarding service types you do not currently have available.
+Please raise a new sales ticket in the [http://support.emersion.com Emerson Support Portal] if you want to enquire regarding service types you do not currently have available.
 '''Telstra WME'''

@@ Line 33: / Line 33: @@
 Optus MURTL data added to bolt on view usage within the user portal and Cumulus on services that are of type 'Optus Mobile' and where a MURTL feed exists.
-=== Enhancements – Optional Modules ===
+== Enhancements – Optional Modules ===
 '''''<u>Fees may apply to have these configured, activated and maintained</u>'''''<br />

← Older revision	Revision as of 21:14, 23 February 2016
Line 1:	Line 1:
	+
	+
	+	= 3.81.00 - 16 November 2015 =
	+
	+
	+	== New Features / Optional Modules ==
	+	'''''<u>Fees may apply to have these configured, activated and maintained</u>'''''
	+
	+	If you are interested in subscribing to any of our new enhancements, please raise a new sales ticket in the [http://support.emersion.com.au Emerson Support Portal]
	+
	+	=== Auto-Payment Deactivation Notification event ===
	+	In the last release, Emersion provided a new event that will send a notification when an automated payment method is enabled for an account. This new sister event will notify users when the automated payment method is set to disabled.
	+
	+	=== Service Type Changes ===
	+	Please raise a new sales ticket in the [http://support.emersion.com.au Emerson Support Portal] if you want to enquire regarding service types you do not currently have available.
	+
	+	'''Telstra WME'''
	+
	+	A new service feature for International Roaming has been introduced with automated provisioning. Custom events send a message to the end user when the feature is activated and deactivated.
	+
	+	Users can now configure the International Roaming service feature after the service is active. Nav: '''Service Subscription > Configuration'''. This is also now controlled by the power '''International Roaming''' located under the parent power '''Service Features'''.
	+
	+	'''AAPT – Bandwidth'''
	+
	+	A new service type exists for AAPT Data allowing service providers who buy an allotment of bandwidth to on-sell it as pre-allocated data packs.
	+
	+	'''AAPT NWB'''
	+
	+	The AAPT integration to AAPT’s FrontierLink system now uses the combined address / fnn based service qualification as a default.
	+
	+	'''Optus Mobile'''
	+
	+	Optus MURTL data added to bolt on view usage within the user portal and Cumulus on services that are of type 'Optus Mobile' and where a MURTL feed exists.
	+
	+	=== Enhancements – Optional Modules ===
	+
	+	'''''<u>Fees may apply to have these configured, activated and maintained</u>'''''<br />
	+	If you are interested in subscribing to an optional module, please raise a new sales ticket in the [http://support.emersion.com.au Emerson Support Portal]
	+
	+	===Bolt-on Add-ons===
	+
	+	A significant number of enhancements have been made to bolt-on add-ons, including:
	+
	+	* The ability to auto-order and provision a bolt-on add-on when an underlying bolt-on or bolt-on add-on is exhausted.
	+	* Bolt-on add-ons now support rate overrides.
	+	* Bolt-On Add-Ons can now be defined with a bonus allocation. The Bonus will be used before the main allocation. This is already available within bolt-ons, but the introduction of this feature to bolt-on add-ons bring greater consistency in behaviour between the two objects.
	+	* The '''Packages and Plans > Management > Service Plan > Bolt On Configuration''' screen has undergone a UI overhaul making it more user-friendly.
	+
	+	=== Products ===
	+
	+	Emersion now supports the ability to apply a set up fee to product purchase instalment.
	+
	+	Shift Inventory Owner – This new bulk import tool moves a product instance from one child account to another. The product instance must be in the HELD status for the move to be executed.
	+
	+	=== Xero Integration ===
	+
	+	The Xero Integration has been extended to support public authentication for one-time transactions. In addition to this, Emersion have also added improved account associations. A new user interface exists under '''Admin > Xero'''.
	+
	+	=== Emersion API ===
	+
	+	A new 'DoesUserExist' method was added to the UserPortal API.
	+
	+	=== Orders ===
	+
	+	Emersion now supports ‘pay now’ and ‘pay later’ business rules for product purchases made in the order process. This also applies to the new set up fee for an instalment purchase. Configuration for this will be available via the Product Order Map in a future release. Contact Support if you are interested in this feature.
	+
	+	Added a power to bypass the requirement to upload a document during the hundred point check.
	+
	+	== Enhancements – General ==
	+	<u>'' '''These enhancements are provided as part of base platform and are included as per your maintenance fees''' '' </u>
	+
	+	Products can now support both negative and fractional quantities. To be able to have fractional quantities for a product, a product must have the '''Allow Fractional Quantity''' flag enabled. Fractional quantity products cannot be serialised and will generate a single cardline when sold. E.g. Labour charges for 2.75 hours' work, or 1.5643kg of pork.
	+
	+	Emersion have added a feature to allow provisioning processes to be skipped for automated provisioning outcomes. Note this is for Administrators only. Contact Emersion Sales for more information.
	+
	+	Search and selecting a product instance from the product inventory during the order process has undergone a major revamp with a new stock picker. Service providers can opt to have the user select from product instances list or be forced to enter a valid serial number without having access to the list of instances to choose from. Raise a ticket with our support team to enquire set the preference for your service providers.
	+
	+	Emersion has improved the '''View Usage''' pages within the End User Portal and Cumulus to better present usage for data services.
	+
	+	Standard Invoice Template configuration now allow the '''cheque payable name''' to be an optional field and we have added a new field for '''name on card'''.
	+
	+	The End User Portal logo now displays on both the log in page and main page.
	+
	+	Removed the ability to delete account security deposit cardlines from UI.
	+
	+	UI improvements have been made when creating and editing account securities.
	+
	+	Enhancements have been made to the '''Customer > Summary''' page and '''Customer > Detail''' page to increase performance.
	+
	+	Users NOT IN the org unit now shows the users in alphabetical order so users can find and add them to the org unit more easily.
	+
	+	In the Contract Configuration and the Cancel/Migrate sub tabs of a service subscription, related purchases indicator (text) informs users of related purchases existing so that can be addressed before changes are made to the subscription.
	+
	+	== Bug Fixes ==
	+
	+	Fixed an issue where the receipt of a payment created an unnecessary offset and unallocated payment entries.
	+
	+	Fixed an issue inside the bulk import framework causing the override email address to be ignored.
	+
	+	Fixed a bug where a new product rate card could not be saved.
	+
	+	Fixed a bug in the Unallocated Payments Search list.
	+
	+	Fixed an issue when mapping a Pricing Book to stop the list of available Pricing Book have double entries.
	+
	+	Fixed a problem within migrations where the Service Feature Subscriptions on the old subscription is PreActive, they are not aborted.
	+
	+	Fixed a browser bug that sent users back to the Dashboard screen when clicking on the Service Subscription ID on the Service Subscriptions tab.
	+
	+	Fixed a bug where unexpected payments were coming through xero interface.
	+
	+	Fixed an issue preventing Organisation accounts from being able to select from the defined products within the service order process.
	+
	+	Fixed a bug on the Product Management page causing the '''Download results as CSV''' hyperlink to fail.
	+
	+	Fixed a bug on the Manual Batch Payment page causing it to not show due invoices.
	+
	+	Fixed some cross-browser compatibility issues with the TinyMCE HTML Editor (used in '''Events > Templates''').
	+
	+	Fixed an issue preventing custom messages in the standard invoice template configuration were not being used on the invoice when it was rendered.
	+
	+	Fixed a bug that meant the terms and conditions for payment terms did not require the user to scroll down before the ‘accept’ checkbox is enabled.

← Older revision		Revision as of 21:13, 23 February 2016
Line 1:		Line 1:
		+
		+
	= 3.80.00 - 17 September 2015 =		= 3.80.00 - 17 September 2015 =

← Older revision		Revision as of 03:37, 12 November 2015
Line 1:		Line 1:
		+	= 3.80.00 - 17 September 2015 =
		+
		+	== New Features / Optional Modules ==
		+	'''''<u>Fees may apply to have these configured, activated and maintained</u>'''''
		+	If you are interested in subscribing to any of our new enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au].
		+
		+	==== Automatic Payment Set up Notification event ====
		+	This event sends a notification when an automated payment method is enabled for an account.
		+
		+
		+	== Enhancements to Optional Modules ==
		+
		+	'''''<u>Fees may apply to have these configured, activated and maintained</u>'''''<br />
		+	If you are interested in subscribing to any of our new enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au]
		+
		+	==== Product Instances, add to warehouse bins ====
		+	Users with the warehousing and inventory module can now add product instances to warehouse bins within the Cumulus UI in addition to the product inventory importer.
		+
		+	==== Automatic Payment Set up Notification event ====
		+	This event sends a notification when an automated payment method is enabled for an account.
		+
		+	==== Bolt-on Add-ons Activation event ====
		+	This event sends a notification when a bolt-on add-on is activated.
		+
		+	==== Bolt-on Add-ons Usage Notification Alerts ====
		+	For subscribers to bolt-on add-ons and the TCP (Trade Consumer Protection) events, a new TCP event is available for alerting customers regarding bolt-on add-on usage. Like the Service, Bolt-on and Data TCP events, the default percentage thresholds given are 50%, 85% and 100%. Service providers can request additional thresholds if required.
		+
		+	=== Service Type Framework Enhancements ===
		+
		+	'''''<u>Fees may apply to have these configured, activated and maintained</u>'''''<br />
		+	If you are interested in subscribing to any of our new enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au]
		+
		+	==== Telstra WME ====
		+
		+	A new service feature for International Roaming has been introduced with automated provisioning. Custom events send a message to the end user when the feature is activated and deactivated.
		+
		+
		+	== Enhancements – General ==
		+	'''''<u>These enhancements are provided as part of base platform and are included as per your maintenance fees </u>'''''
		+
		+	==== Price Books ====
		+
		+	Emersion has revolutionised the way product pricing works in Emersion and now includes the concept of ‘Price books’. From this release, all service provider accounts will contain at least 1 price book marked as default with existing price points moved inside this default. Service providers can then create additional custom price books and map them to an individual child account, an account group, or an account profile. This enhanced flexibility and control over product pricing is controlled via a hierarchy that governs which price is applied in the event of multiple price points across different price books being connected to a customer.
		+
		+	==== Minor Enhancements ====
		+
		+	Implemented a colour-coded legend on the '''Customer List''' screen for account balances.
		+
		+	Performance enhancements have been made to the '''Customer > Service Subscriptions''' list.
		+
		+	Performance improvements have been made to the '''View Bolt-On Usage''' page.
		+
		+	Added 'raw' data columns to the '''View Bolt-On Usage''' page to aid in the reconciliation of usage.
		+
		+	The usage type in the End User Portal now reflects actual usage instead of just showing the bolt-on usage type.
		+
		+	Optionally enable and disable the '''Service Desk''' and '''Finance Details''' tabs within the end user portal without affecting Cumulus users.
		+
		+	=== Bug fixes ===
		+
		+	Fixed spelling error on the '''contract package pool''' page (information text).
		+
		+	Repaired a bug in the service type migrate process to ensure it was calculating the correct migration fee.
		+
		+	Fixed product populate ledger code check box.
		+
		+	Fixed a pagination link on the rate card screen and the bolt-on usage list.
		+
		+	Fixed a bug that meant when the first service feature period is created, it is aligned to the package period instead of the service period.
		+
		+	Fixed a bug with complex address types that required a level type when it was not valid to do so.
		+
		+	On the '''Customer > Order History''' page, the system will no longer throw a ‘Not Found’ error when documents were not uploaded when the order is placed.
		+
		+	The '''Events > Templates > Mappings''' page now ensures the 'Total Templates' count reflects correct number of templates per action type and message type.
		+
		+	Fixed a bug that prevented the invoice from including service feature set up fees.
		+
		+	Fixed a minor javascript-related issue on the '''Take Payment''' page on the End User Portal that occurred under some circumstances.
		+
		+	The status on the service type migrations list screen now shows the correct status.
		+
		+	Repaired a bug with the service type migrate feature preventing it from calculating the correct migration fee.
		+
		+	An issue where usage records arriving for a service that pre-dated a service migration were falling into Quarantine with a No Valid Package Period error.
		+
		+	Fixed an issue that occurred when calculating the total usage for UNITS based tariffs.
		+
	= 3.72.00 - 17 August 2015 =		= 3.72.00 - 17 August 2015 =

← Older revision		Revision as of 23:18, 16 September 2015
Line 1:		Line 1:
		+	= 3.72.00 - 17 August 2015 =
		+
		+	== New Features / Optional Modules ==
		+
		+	'''''<u>Fees may apply to have these configured, activated and maintained</u>'''''
		+
		+	If you are interested in subscribing to any of our new enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au].
		+
		+	=== Warehousing and Inventory ===
		+
		+	Up until now there has been no concept in Emersion of stock location. This new module allows users to place product and product instances in warehouses and bins. Within this new module, clients can:
		+
		+	* View and manage warehouses
		+	* Drill down into a warehouse to view and manage bins
		+	* View product inventory, be able to filter inventory by warehouse or bin.
		+	* Manage Organisation Unit association with warehouses and bins to restrict access to warehouses to users within an Org Unit.
		+
		+	[[Inventory_and_Warehouses \| Read more on Inventory and Warehouses]]
		+
		+	===Product Instances, Cost Price Visibility===
		+
		+	Track the cost price for an individual product instance item, view the cost price within the '''Products > Product Inventory''' sub tab. Access to the cost price of a product instance is controlled via a base power.
		+
		+	===Product Instance, Notes ===
		+
		+	Serialised product instances can now have notes associated which assists stock control & stock take activities.
		+	This will also allow you to make notes such as "On loan to Brisbane"
		+
		+	=== Product Inventory Import ===
		+	To accompany the new warehousing and inventory enhancements, the product inventory import has been extended to support the new features. The data dictionary and sample CSV file for the inventory import tool has been provided on the [[Data_Import/Import_Inventory \| Import Inventory]] page of the Emersion Wiki
		+
		+	=== IPND ===
		+
		+	Emersion now integrates with the IPND (Integrated Public Number Database). Updates to data made in Cumulus can update the IPND.
		+
		+	=== Alternative SMS Gateways ===
		+
		+	Emersion provides a Premium SMS Gateway option to support TCP and other important SMS notifications. Some Clients have asked us to integrate into other gateways. Until now, Service Providers wanting to use their own SMS gateway provider to send SMS events rather than use the Emersion's provider have not been able to do so. Emersion has extended the SMS sub system to allow Emersion alternative SMS Integration. Fees apply for Integration and a different per SMS model applies. Emersion will soon offer a non Premium SMS solution for marketing and non critical SMS communications.
		+
		+	=== Multiple SMS Gateway ===
		+
		+	Emersion now supports nominating the SMS Gateway on a per-event basis, allowing some events to be sent using a Premium Gateway and others a different gateway and the '''Bulk SMS''' interface has been updated to support choosing gateway.
		+
		+	== Enhancements to Optional Modules ==
		+
		+	'''''<u>Fees may apply to have these configured, activated and maintained</u>'''''
		+	If you are interested in subscribing to any of our new enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au]
		+
		+	== Service Type Framework Enhancements ==
		+
		+	'''''<u>Fees may apply to have these configured, activated and maintained</u>'''''
		+	If you are interested in subscribing to any of our new enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au]
		+
		+	=== Telstra WME ===
		+
		+	Emersion now supports sending the End User an SMS when they enter a global roaming zone and again when they exit it (for Voice only).
		+	Message2Text is now supported.
		+
		+	== New Service Types ==
		+
		+	'''''<u>Fees may apply to have these configured, activated and maintained</u>'''''
		+	If you are interested in subscribing to any of our new enhancements, please contact our Sales Team for further information at [mailto:sales@emersion.com.au sales@emersion.com.au]
		+
		+
		+	== Enhancements – General ==
		+	'''''<u>These enhancements are provided as part of base platform and are included as per your maintenance fees </u>'''''
		+
		+	'''Bulk Cleanse BMS Quarantine'''
		+	Bulk cleanse or write off usage records in BMS quarantine via a new bulk update tool. [[Data_Import/Bulk_Update_Quarantine \| Read more....]]
		+
		+	'''Included Value Import'''
		+	Provides an easy and fast way to import included value allowances against existing service plans via a bulk upload tool. [[Data_Import/Included_Value_Import \| Read more....]]
		+
		+	'''Instalment purchases''' will now create a $0 cardline when the purchase is created. This is to ensure an invoice or other appropriate statement can be provided which can act as confirmation that the purchaser has received the goods.
		+
		+	The '''Add Rate''' page now displays a red asterick indicator for mandatory fields.
		+
		+	Under the '''Service Subscription''' tab for a customer, a new sub tab '''Related Purchase''' displays product instances linked to a service subscription.
		+
		+	The '''Customer > Details''' tab has been updated to only show the last successful payment, and the labels changed accordingly to make that clear.
		+
		+	Performance enhancements have been made to the '''View Usage page''' in Cumulus and the End User Portal that dynamically builds the Search By Tariff Type filter.
		+
		+	On the '''customer list''' screen, you can now search for accounts using their registration number (ABN or ACN).
		+
		+	Added filter in '''Finance > Invoice''' list to be able to search customer created in the last 30 days.
		+
		+	Fixed summary payment details display to only show last successful payment.
		+
		+	Enhanced the serial number inventory list interface in Cumulus.
		+
		+	Adding serial inventory inside the product purchase (instalment) process.
		+
		+	Added additional product details in the Service Migration activation portal and the End User portal service activation page.
		+
		+	Enhancements were made to the bulk SMS search page to make it more user friendly.
		+
		+	the '''Customer > Service Subscription > Manage Bolt-ons''' page now shows '''% Used''' for active and preactive bolt-ons.
		+
		+	Added a new filter on the '''finance > invoice list''' page to provide a search for customers created in the last 30 days.
		+
		+	== Bug fixes ==
		+
		+	Fixed a bug when the override recipient email feature was used on the Bulk import tools.
		+
		+	Fixed a bug preventing the Business Rule Set check box from not populated correctly on a Package Plan.
		+
		+	Fixed an issue with payment plans giving an incorrect 'No invoices selected' message.
		+
		+	Fixed an issue with viewing data bolt-on usage via Cumulus and the End User portal.
		+
		+	Fixed an issue preventing the removal of an Account from an Account Group.
		+
		+	Fixed an issue with payment history pagination.
		+
		+	Fixed an error users received when linking Hardware to a Service.
		+
		+	Fixed the '''Order History > back button'''.
		+
		+	Adjusted the framework of the file upload facility so 0-size files cannot be uploaded.
		+
		+	Fixed the '''Customer > Service Subscription > Manage Bolt-ons''' page to show Pre-active bolt ons.
		+
		+	Fixed a bug with the '''enable/disable''' flag on the Early Discount and Late Payment Fee page.
		+
		+	Fixed a bug on the manual provisioning screen where the destination service package name is incorrect.
		+
	= 3.71.00 - 29 June 2015 =		= 3.71.00 - 29 June 2015 =