Products/Purchases/Instalment Plans - Revision history

Dcowan: clarity on create invoice

2019-02-20T03:02:08Z

clarity on create invoice

Dcowan: just some formatting changes and minor corrections

2019-02-18T03:28:55Z

just some formatting changes and minor corrections

JRitchie at 04:42, 15 February 2019

2019-02-15T04:42:17Z

Dcowan: formatting change

2017-06-06T04:16:32Z

formatting change

Dcowan: updated doco to include inventory/serialised product additions

2017-06-06T04:15:28Z

updated doco to include inventory/serialised product additions

Dcowan: corrected typos

2017-06-05T23:16:52Z

corrected typos

Dcowan: added information about non-serialised products not being supported for instalment purchase

2017-06-05T08:03:01Z

added information about non-serialised products not being supported for instalment purchase

Scarpenter: Scarpenter moved page Product/Purchases/Instalment Plans to Products/Purchases/Instalment Plans: Made an error - left off the 's' in /Products when last moved

2016-06-22T05:36:34Z

Scarpenter moved page Product/Purchases/Instalment Plans to Products/Purchases/Instalment Plans: Made an error - left off the 's' in /Products when last moved

Scarpenter: Scarpenter moved page InstallmentPlan to Product/Purchases/Instalment Plans

2016-06-22T01:35:17Z

Scarpenter moved page InstallmentPlan to Product/Purchases/Instalment Plans

Scarpenter at 01:34, 22 June 2016

2016-06-22T01:34:38Z

@@ Line 4: / Line 4: @@
 ==To Create an Instalment Plan==
 [[File:installment.jpg|500px|thumb||The ''instalment Plan'' page]]
-# From the ''Purchase Type'' page, select the ''instalment Plan'' option. The'' Instalment Plan'' area will appear showing additional fields and information.
+# '''Purchases > Add New Purchase > Instalment Plan'''. The ''Instalment Plan'' area will appear showing additional fields and information.
 # Select the required ''Product Category'' from the drop list.
 # Select the required ''Product'' from the drop list. The product price will display in the ''Base Price'' field.
@@ Line 11: / Line 11: @@
 # In the ''Instalment Plan Configuration'' section, select the ''Instalment Offcycle Payment Handling'' method required in the drop list. This option controls how the system processes customer payments that are made outside of the regular billing cycle.
 #:The options include:
-#:* Auto Prorata - the payment amount is automatically pro-rated resulting in the instalment payment amounts being reduced.
+#:* '''Auto Prorata''' - the payment amount is automatically pro-rated resulting in the instalment payment amounts being reduced.
-#:* Reduce Payments - the number of payments may be reduced but the instalment payment amount will remain the same.
+#:* '''Reduce Payments''' - the number of payments may be reduced but the instalment payment amount will remain the same.
-#:* No Off Cycle Payments - off cycle payments are not permitted.
+#:* '''No Off Cycle Payments''' - off cycle payments are not permitted.
-#:* Off Cycle payment acts as credit off cycle - payments are treated as payment in advance and appear as a credit on the customer's account
+#:* '''Off Cycle payment acts as credit''' - Payments are treated as payment in advance and appear as a credit on the customer's account
-# Select the ''Invoicing Method'' required for the first instalment from the drop list.
+# Select the ''Invoicing Method'' required for the first instalment charge cardline(s) from the drop list.
 #:The options include:
-#:* Create Invoice - a pending invoice will be created containing the first instalment once the instalment plan purchase is confirmed
+#:* '''Create Invoice''' - a pending invoice will be created containing the instalment setup charge cardline only once the instalment plan purchase is confirmed (If a pending invoice already exists on the account, a new instalment purchase will NOT create a new invoice - rather it will create pending cardline(s) only)
-#:* Next Invoice - a pending cardline will be created for the first instalment to be processed at the next bill run
+#:* '''Next Invoice''' - a pending cardline will be created for the both the instalment setup and first instalment charge cardline
 # If the product has been provided to the customer:
 ## Select ''Product supplied, payment to begin immediately'' form the drop down list. The ''Serial / Product Instance Code'', ''Product Instance Description'' and ''First instalment Date'' fields will be enabled for entry - but are not mandatory, especially for [[Products/Serialised Products|Serialised]] where you will select the serial (product instance) from your current inventory

@@ Line 19: / Line 19: @@
 #:* Create Invoice - a pending invoice will be created containing the first instalment once the instalment plan purchase is confirmed
 #:* Next Invoice - a pending cardline will be created for the first instalment to be processed at the next bill run
 # If the product has been provided to the customer:
 ## Select ''Product supplied, payment to begin immediately'' form the drop down list. The ''Serial / Product Instance Code'', ''Product Instance Description'' and ''First instalment Date'' fields will be enabled for entry - but are not mandatory, especially for [[Products/Serialised Products|Serialised]] where you will select the serial (product instance) from your current inventory
 ## ''(optional)'' Enter the product's serial number or other unique ID (e.g. IMIE etc) in the ''Serial / Product Instance Code '' field.
 ## ''(optional)'' Enter the description in the ''Product Instance Description'' field.
-## ''(optional)'' Enter the date the first instalment of the plan is due in the ''First Instalment Date'' field. A calendar tool will appear to allow you to select the required date.
+## ''(optional)'' Enter the date the first instalment of the plan is due in the ''First Instalment Date'' field. A calendar tool will appear to allow you to select the required date. <br /><!-- start example -->The '''start date''' of the instalment plan needs to be considered as future card lines will be created based on the first instalment date:<br />You need to control the first instalment purchase transaction date by setting the '''First Instalment Date''' field either forward or backward, depending on when you are trying to get a cardline to generate,<br />From there, each subsequent instalment will be ''n'' frequency forward of that date (this depends on the ) For example;<br />- Create a new product instalment purchase today - 11/Feb/2019<br />- Set the '''First Instalment Date''' to 1/Feb/2019 (backdate)<br />- The system will generate a cardline for the 1st instalment amount today - transaction date will be 1/Feb/2019<br />- The system will then generate the 2nd instalment transaction as at 1/March/2019 and a cardline will generate on 1/March/2019<br />- The system will then continue generating transaction (and associated cardlines) on this same frequency until the instalment purchase is finished
 #: Note : The instalment plan processing will not commence until the product has been provided to the customer. You can use the ''View / Manage instalment Plan'' function to update the details after the instalment plan has been saved.
 # Select a pricing method to apply to the product from the ''Instalment Pricing Method'' option radio buttons.  The system provides a variety of methods to calculate the final product total and instalment payment amounts based on a several attributes as follows:

@@ Line 19: / Line 19: @@
 #:* Create Invoice - a pending invoice will be created containing the first instalment once the instalment plan purchase is confirmed
 #:* Next Invoice - a pending cardline will be created for the first instalment to be processed at the next bill run
 # If the product has been provided to the customer:
 ## Select ''Product supplied, payment to begin immediately'' form the drop down list. The ''Serial / Product Instance Code'', ''Product Instance Description'' and ''First instalment Date'' fields will be enabled for entry - but are not mandatory, especially for [[Products/Serialised Products|Serialised]] where you will select the serial (product instance) from your current inventory

@@ Line 20: / Line 20: @@
 #:* Next Invoice - a pending cardline will be created for the first instalment to be processed at the next bill run
 # If the product has been provided to the customer:
-## Select ''Product supplied, payment to begin immediately'' form the drop down list. <br/>
+## Select ''Product supplied, payment to begin immediately'' form the drop down list. The ''Serial / Product Instance Code'', ''Product Instance Description'' and ''First instalment Date'' fields will be enabled for entry - but are not mandatory, especially for [[Products/Serialised Products|Serialised]] where you will select the serial (product instance) from your current inventory
 ## ''(optional)'' Enter the product's serial number or other unique ID (e.g. IMIE etc) in the ''Serial / Product Instance Code '' field.
 ## ''(optional)'' Enter the description in the ''Product Instance Description'' field.

@@ Line 20: / Line 20: @@
 #:* Next Invoice - a pending cardline will be created for the first instalment to be processed at the next bill run
 # If the product has been provided to the customer:
-## Tick the ''Product supplied, payment to begin immediately'' check box. The ''Serial / Product Instance Code'', ''Product Instance Description'' and ''First instalment Date'' fields will be enabled for entry
+## Select ''Product supplied, payment to begin immediately'' form the drop down list. <br/>
-## Enter the product's serial number or other unique ID (e.g. IMIE etc) in the ''Serial / Product Instance Code '' field.
+The ''Serial / Product Instance Code'', ''Product Instance Description'' and ''First instalment Date'' fields will be enabled for entry - but are not mandatory, especially for [[Products/Serialised Products|Serialised]] where you will select the serial (product instance) from your current inventory
-## Enter the description in the ''Product Instance Description'' field.
+## ''(optional)'' Enter the product's serial number or other unique ID (e.g. IMIE etc) in the ''Serial / Product Instance Code '' field.
-## Enter the date the first instalment of the plan is due in the ''First Instalment Date'' field. A calendar tool will appear to allow you to select the required date.
+## ''(optional)'' Enter the description in the ''Product Instance Description'' field.
 #: Note : The instalment plan processing will not commence until the product has been provided to the customer. You can use the ''View / Manage instalment Plan'' function to update the details after the instalment plan has been saved.
 # Select a pricing method to apply to the product from the ''Instalment Pricing Method'' option radio buttons.  The system provides a variety of methods to calculate the final product total and instalment payment amounts based on a several attributes as follows:
@@ Line 36: / Line 37: @@
 #:*For the ''Specify total cost, total amount of instalments, and the instalment period length ''and the ''Specify total cost, amount per instalment, and the instalment period'' ''length'' pricing methods, enter the total cost for the product including any additional fees or charges in the ''Final Cost for instalment Plan'' field. The system will use this figure to calculate each payment instalment amount.
 # Select the frequency of the instalment payments from the ''instalment Period Length ''drop list. Options include 1, 3, 6, 9, 12, 18, 24 and 36 months.
 # Click the '''Continue''' button. The ''Purchase'' page will display showing all details of the instalment plan entered.
-# Review the information to confirm it is correct.
+# This is where you will select a serial from your available inventory. This is the only supported method for creating an instalment purchase.
-# Click the '''Create instalment Purchase''' button. A message will display at the top of the screen showing "instalment Plan created".
+# Click on the '''Search Serials''' button and select an appropriate serial. Click '''Select'''. This will automatically populate Serial Number field.
-# To return to the instalment Plan page to make changes, click the '''Modify''' button.
+## If your product has the ''Can assign service'' flag set to either Mandatory or Optional, you may select the service to link to from the 'Active Service' field.
+## Enter a product instance date and an appropriate description.
 = See Also =
 * [[Product/Product Purchases|Product Purchases]]
 * [[Products]]

← Older revision		Revision as of 23:16, 5 June 2017
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−	Note: Creating an instalment purchase plan for a product that is not [[Products/Serialised Products\|~~serialized~~]] is <span style="text-decoration: underline;">NOT SUPPORTED.</span> <br/>	+	Note: Creating an instalment purchase plan for a product that is not [[Products/Serialised Products\|serialised]] is <span style="text-decoration: underline;">NOT SUPPORTED.</span> <br/>
	If the product that you wish to sell under an instalment plan does not have legitimate "serial numbers", you may [[Data Import/Import Inventory\|import]] / create fake ones to use. For example: MYPRODUCT0001, MYPRODUCT0002, MYPRODUCT0004, etc.		If the product that you wish to sell under an instalment plan does not have legitimate "serial numbers", you may [[Data Import/Import Inventory\|import]] / create fake ones to use. For example: MYPRODUCT0001, MYPRODUCT0002, MYPRODUCT0004, etc.

← Older revision		Revision as of 08:03, 5 June 2017
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		+	Note: Creating an instalment purchase plan for a product that is not [[Products/Serialised Products\|serialized]] is <span style="text-decoration: underline;">NOT SUPPORTED.</span> <br/>
		+	If the product that you wish to sell under an instalment plan does not have legitimate "serial numbers", you may [[Data Import/Import Inventory\|import]] / create fake ones to use. For example: MYPRODUCT0001, MYPRODUCT0002, MYPRODUCT0004, etc.
		+
	==To Create an Instalment Plan==		==To Create an Instalment Plan==
	[[File:installment.jpg\|500px\|thumb\|\|The ''instalment Plan'' page]]		[[File:installment.jpg\|500px\|thumb\|\|The ''instalment Plan'' page]]

← Older revision	Revision as of 05:36, 22 June 2016
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← Older revision	Revision as of 01:35, 22 June 2016
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