Cost Centres/Service Cost Centres - Revision history

Scarpenter at 01:54, 22 April 2020

2020-04-22T01:54:12Z

Scarpenter: /* Setting Service Cost Centres */

2020-04-22T01:53:28Z

‎Setting Service Cost Centres

Scarpenter: /* Setting Service Cost Centres */

2017-07-07T03:06:34Z

‎Setting Service Cost Centres

Scarpenter at 01:19, 7 July 2017

2017-07-07T01:19:02Z

Scarpenter at 00:06, 7 July 2017

2017-07-07T00:06:32Z

Scarpenter: /* Overview */

2017-07-06T23:54:57Z

‎Overview

Scarpenter: Created page with "{{DISPLAYTITLE: Service-based Cost Centres}} = Overview = Emersion's support for cost centres include a list of cost centre types with values that can be set at different leve..."

2017-07-06T23:54:42Z

Created page with "{{DISPLAYTITLE: Service-based Cost Centres}} = Overview = Emersion's support for cost centres include a list of cost centre types with values that can be set at different leve..."

New page

{{DISPLAYTITLE: Service-based Cost Centres}}
= Overview =
Emersion's support for cost centres include a list of cost centre types with values that can be set at different levels, including:
* an account
* a package
* a service
* a cardline.

This article covers service-level cost centres.

Users can assign a cost centre for a service within the order wizard when the service is first created. To do this;

1. Start an order using your usual process.<br />
2. Progress the order through to the ''service configuration'' step.<br />
3. Expand the service by clicking the magnifying glass icon. You will see the available cost centre types that can be assigned.<br />

[[file:Order-config-service-cost-centres.png|1200px]]

4. Select the values for each cost center type as they apply.<br />
5. Press '''Save Default Cost Centres'''.

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-{{DISPLAYTITLE: Service-based Cost Centres}}
+=This Content Has Moved House=
-This article covers service-level cost centres.
+This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.
-= Setting Service Cost Centres =
+We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.
-Please refer to the [https://resources.emersion.com/display/EKB/Cost+Centres|Cost Centre help] on the Emersion Knowledge Base
+[[file:new_home_sm.jpg|900px]]

← Older revision		Revision as of 01:53, 22 April 2020
Line 10:		Line 10:

	= Setting Service Cost Centres =		= Setting Service Cost Centres =
−	~~There are multiple ways of setting cost centres at the service level.~~

−	* During an order for a service.	+	Please refer to the [https://resources.emersion.com/display/EKB/Cost+Centres\|Cost Centre help] on the Emersion Knowledge Base
−	* Under the ~~service subscription.~~
−
−	~~== Setting a Service Cost Centre in an Order ==~~
−	~~Users can assign a cost centre for a service within the order wizard when the service is first created. To do this;~~
−
−	~~1. Start an order using your usual process.<br~~ />
−	2. ~~Progress the order through to the ''service configuration'' step~~.~~<br~~ />
−	~~3. Expand the service by clicking the magnifying glass icon. You will see the available cost centre types that can be assigned.<br~~ />
−
−	~~[[file:Order-config-service-cost-centres.png\|1200px\|]]~~
−
−	~~4. Select the values for each cost center type as they apply.<br~~ />
−	~~5. Press '''Save Default~~ Cost Centres~~'''.~~
−
−	'''''! IMPORTANT !''''' There is no on-screen prompt to tell the user if the cost centres have been applied or not. The 'wings flapping' in the top right-hand corner of the browser that Emersion uses to indicate activity is a sign the system is attempting to save the change. When they stop flapping, collapse and expand the service information again. A successful save will show the user the settings they applied.
−
−	~~6. Progress through the rest of the order as normal and submit the order when you are finished.~~
−
−	~~== Setting a Service~~ Cost Centre ~~under a Service Subscription ==~~
−	~~Users can set a service cost centre directly under the service subscription. This is also where users can check that the service cost centre that was configured during the order process was saved.~~
−
−	~~To do this;~~
−
−	~~Nav: Customer > Service Subscription > Cost Centres~~
−
−	~~[[file:Service-sub-cost-centre.png\|1400px\|~~]]
−
−	~~# Click~~ the ~~'''Edit''' button to put the page into EDIT mode.~~
−	~~# For each cost centre type listed, choose the required value.~~
−	~~# Press '''Submit''' to save the changes.~~

@@ Line 10: / Line 10: @@
 = Setting Service Cost Centres =
 Users can assign a cost centre for a service within the order wizard when the service is first created. To do this;
@@ Line 26: / Line 30: @@
 . Progress through the rest of the order as normal and submit the order when you are finished.

← Older revision		Revision as of 01:19, 7 July 2017
Line 24:		Line 24:

	'''''! IMPORTANT !''''' There is no on-screen prompt to tell the user if the cost centres have been applied or not. The 'wings flapping' in the top right-hand corner of the browser that Emersion uses to indicate activity is a sign the system is attempting to save the change. When they stop flapping, collapse and expand the service information again. A successful save will show the user the settings they applied.		'''''! IMPORTANT !''''' There is no on-screen prompt to tell the user if the cost centres have been applied or not. The 'wings flapping' in the top right-hand corner of the browser that Emersion uses to indicate activity is a sign the system is attempting to save the change. When they stop flapping, collapse and expand the service information again. A successful save will show the user the settings they applied.
		+
		+	6. Progress through the rest of the order as normal and submit the order when you are finished.

@@ Line 8: / Line 8: @@
 This article covers service-level cost centres.
 Users can assign a cost centre for a service within the order wizard when the service is first created. To do this;
@@ Line 19: / Line 22: @@
 . Select the values for each cost center type as they apply.<br />
 . Press '''Save Default Cost Centres'''.

@@ Line 15: / Line 15: @@
 . Expand the service by clicking the magnifying glass icon. You will see the available cost centre types that can be assigned.<br />
-[[file:Order-config-service-cost-centres.png|1200px]]
+[[file:Order-config-service-cost-centres.png|1200px|]]
 . Select the values for each cost center type as they apply.<br />
 . Press '''Save Default Cost Centres'''.