Account Management/Customer Screen/Portal - Revision history

Scarpenter at 04:27, 26 February 2018

2018-02-26T04:27:04Z

2017-07-14T08:03:54Z

added content regarding multiple user portal settings

2017-06-23T08:30:31Z

minor formatting change

2017-06-06T08:16:39Z

added some additional content

2017-02-13T02:49:53Z

2017-02-13T02:18:19Z

Created page with "{{DISPLAYTITLE:End User Portal}}"

New page

@@ Line 1: / Line 1: @@
-{{DISPLAYTITLE:End User Portal}}
+=This Content Has Moved House=
-= Overview =
+This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.
-== Create New or Configure Existing End User Portal User ==
+We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.
-Nav: '''Customer > List'''
+[https://resources.emersion.com/display/EKB/Granting+Access+to+the+End+User+Portal Take me to the Emersion Knowledge Base article]
-# Click on the ID of a customer to open the customer record.
+[[file:new_home_sm.jpg|900px]]

@@ Line 1: / Line 1: @@
 {{DISPLAYTITLE:End User Portal}}
 = Overview =
 This page provides the ability to manage the end user's access to the [[End_User_Portal_and_Customer_Sign_Up_Portal|End User Portal]].
 To access this screen:
@@ Line 18: / Line 20: @@
 # Enter a suitable and secure password. Minimum 6 characters
-[[File: Customer-portal.png|1200px|Portal screen of an end user customer]]
+[[File: Customer-portal.png|800px]]
 To view the customer login count and reset it:
@@ Line 27: / Line 31: @@
 # Click '''Reset Login Attempt''' (''you may be familiar with a similar function available for regular Cumulus users via <span style="text-decoration:underline;">Admin > Staff</span>'')
-[[File:Customer-portal-2.png|framed|left]]
+[[File:Customer-portal-2.png]]

@@ Line 12: / Line 12: @@
 # Select the '''User Portal access enabled''' checkbox
 # Enter a username
-## Support username characters: {{{A-Za-z0-9_.@}}} and minimum of 2 characters
+## Support username characters: <pre style="display:inline;border: 0; background-color: transparent;">A-Za-z0-9_.@</pre> and minimum of 2 characters
 ## A username may take the form ''myemail@address.com'' or simply ''peterpan001''. Some customers choose to use the Emersion account ID (eg. ''1234567'').
 ## '''Note:''' End users are not required to enter the default RSP realm when logging in to the End User Portal

@@ Line 7: / Line 7: @@
 Nav: '''Customer > List'''
 # Click on the ID of a customer to open the customer record.
 # Click on the '''Portal''' tab.
 [[File: Customer-portal.png|1200px|Portal screen of an end user customer]]

← Older revision		Revision as of 02:49, 13 February 2017
Line 1:		Line 1:
	{{DISPLAYTITLE:End User Portal}}		{{DISPLAYTITLE:End User Portal}}
		+	= Overview =
		+	This page provides the ability to manage the end user's access to the [[End_User_Portal_and_Customer_Sign_Up_Portal\|End User Portal]].
		+
		+	To access this screen:
		+
		+	Nav: '''Customer > List'''
		+
		+	# Click on the ID of a customer to open the customer record.
		+	# Click on the '''Portal''' tab.
		+
		+	[[File: Customer-portal.png\|1200px\|Portal screen of an end user customer]]