https://mediawiki.emersion.com.au/wiki/index.php?action=history&feed=atom&title=API%2FEndUser%2FServiceDesk%2FupdateServiceRequest 2026-04-29T12:08:58Z Revision history for this page on the wiki MediaWiki 1.29.2 https://mediawiki.emersion.com.au/wiki/index.php?title=API/EndUser/ServiceDesk/updateServiceRequest&diff=3204&oldid=prev 2014-12-08T22:51:27Z

<p>‎<span dir="auto"><span class="autocomment">updateServiceRequest</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr style='vertical-align: top;' lang='en'> <td colspan='2' style="background-color: white; color:black; text-align: center;">← Older revision</td> <td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 22:51, 8 December 2014</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1" >Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>=== <del class="diffchange diffchange-inline">updateServiceRequest </del>===</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>=== <ins class="diffchange diffchange-inline">Update Service Request </ins>===</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>'''Purpose'''</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>'''Purpose'''</div></td></tr> </table>

Tyates https://mediawiki.emersion.com.au/wiki/index.php?title=API/EndUser/ServiceDesk/updateServiceRequest&diff=3203&oldid=prev 2014-11-25T01:35:31Z

<p>updateServiceRequest</p> <p><b>New page</b></p><div>=== updateServiceRequest ===<br /> <br /> '''Purpose'''<br /> Update a note ticket<br /> <br /> '''Inputs'''<br /> <br /> &lt;code&gt;<br /> &lt;soapenv:Envelope xmlns:soapenv=&quot;http://schemas.xmlsoap.org/soap/envelope/&quot; xmlns:ser=&quot;http://api-uat.emersion.com.au/ServiceDeskObjects&quot;&gt;<br /> &lt;soapenv:Header/&gt;<br /> &lt;soapenv:Body&gt;<br /> &lt;ser:updateServiceRequest&gt;<br /> &lt;ser:username&gt;emesupport@telechoice.com.au&lt;/ser:username&gt;<br /> &lt;ser:password&gt;********&lt;/ser:password&gt;<br /> &lt;ser:ticket_id&gt;197601&lt;/ser:ticket_id&gt;<br /> &lt;!--Optional:--&gt;<br /> &lt;ser:details&gt;How is it going?&lt;/ser:details&gt;<br /> &lt;/ser:updateServiceRequest&gt;<br /> &lt;/soapenv:Body&gt;<br /> &lt;/soapenv:Envelope&gt;<br /> &lt;/code&gt;<br /> <br /> '''Outputs'''<br /> <br /> &lt;code&gt;<br /> &lt;SOAP-ENV:Envelope xmlns:SOAP-ENV=&quot;http://schemas.xmlsoap.org/soap/envelope/&quot; xmlns:ns1=&quot;http://api-uat.emersion.com.au/ServiceDeskObjects&quot;&gt;<br /> &lt;SOAP-ENV:Body&gt;<br /> &lt;ns1:updateServiceRequestResponse&gt;<br /> &lt;ns1:note_id&gt;181517&lt;/ns1:note_id&gt;<br /> &lt;/ns1:updateServiceRequestResponse&gt;<br /> &lt;/SOAP-ENV:Body&gt;<br /> &lt;/SOAP-ENV:Envelope&gt;<br /> &lt;/code&gt;<br /> <br /> '''Error String:'''<br /> <br /> * Invalid username / password<br /> <br /> * Missing ticket_id<br /> <br /> * Missing details<br /> <br /> * Cannot find ticket<br /> <br /> * Ticket cannot be updated</div>

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